Frequently Asked Questions

We are all by appointments as we cater to singular appointments and large wedding group bookings. You are always welcome to walk into store to browse and then set an appointment there. 

Our storefront is located on the Pacific Highway, North Sydney. Approximately an 8 minute walk from the station. There is paid parking on Angelo St which is behind our store.

Styling appointments usually take approximately 30 minutes. Our appointments may run shorter if you have already looked at our website and know exactly what you’re after.

It’s very simple; please refer to THE WEDDING HIRE PROCESS page for more information.

We don’t do deposits.  Anything to be reserved is to be fully paid.

We have a 3-4 day weekend hire period. Extra charges will apply for extra days. Weekday hires are kept at a 3-day period including pickup & return. Extra day hire is charged at $40 per look, per day.  

You are looking at spending an average of $250.00 onwards if you hire a completely styled smart casual outfit, and an average of $350.00 onwards for completely styled black-tie outfits. Please note we do not sell shoes nor offer them to hire.

The only alterations we offer for clients are temporary hemming of trouser hems and jacket sleeves. This is charged separately as not all clients will require these.

Yes we can organise this for you via Courier services that we use at extra charges. Ask your Style Consultant about this service when you are hiring. 

Not at all. Dry cleaning is already included in the price of your hire. We cover the handling and efforts of dry cleaning for you.

You certainly can. You can only hire what you require for your event, whether that be a pair of cufflinks or a bow tie.

Yes, you absolutely can. Mr. Fierze specialises in suiting up wedding parties. Refer to our WEDDINGS page for more information.

The answer is yes. Once you have completed the initial consultation and payment reservation, the team will provide you with a measurement list and a guide to help with the suit sizing. We also offer a disclaimer that measurements are never 100% accurate; we can only work with what is provided, and this is a risk you must be willing to take.

No. First consults are only with the groom and fiance for decisions. Once decided, the items are paid for and reserved, and the group fitting is then held as a paid service. For more information, please refer to our WEDDINGS page.

No, we don't, unfortunately. We specialise in designer garments that are currently trending in fashion.

We can help assist with your hire even if you are interstate or overseas. Please discuss with our Style Consultant on what will be required from a measurement perspective. Note however that measurements only hires are never 100% accurate. 

No. All hired items are allocated for a minimum of three days.

Yes, we sell a range of classic tuxedos and business lounge suits. Ask our Style Consultants about this service. 

No. All transactions are final once the hired items have been purchased and departed from the store. It is important to remember that we are not physically able to allow others to hire the same item if it is within your possession.

We always encourage clients to postpone dates rather than seek a refund. We are flexible in working with new event dates. But if you do require a refund here are following guidelines

Cancellations or refunds made 48 hours before the event will incur an administration cancellation fee of $45.00 per outfit, per head. 

13.2. Cancellations made 48 hours prior to the pick up date will incur a cancellation fee of $75.00 plus Alterations Fees if applicable.