ARE YOU BY APPOINTMENTS OR CAN I JUST WALK IN?
We are all by appointments as we cater to singular appointments and large wedding group bookings. You are always welcome to walk into store to browse and then set an appointment there.
HOW LONG DOES THE STYLING APPOINTMENT TAKE?
Styling appointments usually take approximately 30 minutes. Our appointments may run shorter if you have already looked at our website and know exactly what you’re after.
WHAT’S THE HIRE PROCESS LIKE?
It’s very simple; please refer to THE HIRE PROCESS page for more information.
CAN WE PAY AN INITIAL DEPOSIT TO HIRE?
There is no deposit payment, however, we do require the hire value of the outfit to be paid in full up front so that we have the ability to secure your booking for all items for your required dates.
HOW MANY DAYS DO I GET TO KEEP THE SUIT?
We have a 3-4 day weekend hire period. Extra charges will apply for extra days. Weekday hires are kept at a 2-day period including pickup date. Please discuss with your Style Consultant if you require extra day hires.
WHICH LABELS DO YOU STOCK?
We stock Dolce & Gabbana, Karl Lagerfeld, Hugo Boss, Tom Ford, Calibre, GUCCI, Dom Bagnato, Joe Black, Daniel Hechter and more. Go to our SHOP page to view the full collection.
WHAT WOULD I EXPECT TO SPEND ON AVERAGE FOR AN OUTFIT?
You are looking at spending an average of $250.00 onwards if you hire a completely styled smart casual outfit, and an average of $350.00 onwards for completely styled black-tie outfits. This includes the hire value of a shirt, a pocket square, lapel pins, bow ties, neck ties, alterations and dry cleaning. Please note we do not sell shoes nor offer them to hire.
DO YOU GUYS ALTER THE SUITS?
The only alterations we offer for clients are temporary hemming of trousers and jacket sleeves, only if necessary. This is charged separately. Speak with one of our style consultants in store for more information.
DO WE HAVE TO DRY CLEAN THE SUIT PRIOR TO RETURNING?
Not at all. Dry cleaning is already included in the price of your hire. We cover the handling and efforts of dry cleaning for you.
CAN I JUST HIRE A PAIR OF TROUSERS OR INDIVIDUAL ITEMS?
You certainly can. You are free to hire what you require for your event, whether that be a pair of cufflinks or a bow tie.
DO YOU GUYS DO DELIVERIES?
Yes we can organise this for you via Courier services that we use at extra charges. Ask your Style Consultant about this service when you are hiring.
CAN I HIRE SUITS FOR MY GROOMSMEN WHEN I AM GETTING MARRIED?
Yes, you absolutely can. Mr. Fierze specialises in suiting up wedding parties. Refer to our WEDDINGS page for more information.
DO YOU OFFER MORNING COATS OR COATTAIL TUXEDOS?
Unfortunately, no. We specialise in designer garments that are currently trending in fashion.
WILL THE HIRE PRICE BE LESS IF I HIRE IT FOR ONLY A DAY?
No. All hired items are allocated for a minimum of two days.
CAN WE ALSO PURCHASE SUITS AND SHIRTS FROM YOU?
Yes, we now sell limited styles of suits and shirts – chiefly the products from our LOUNGE range and stock standard TUXEDOS.
CAN I RECEIVE A REFUND IF I HIRE AN OUTFIT BUT DON'T END UP WEARING IT?
No. All transactions are final once the hired items have been purchased and departed from the store. It is important to remember that we are not physically able to allow others to hire the same item if it is within your possession.
DO YOU PROVIDE SUITS FOR KIDS TO HIRE?
No, we don't unfortunately. We generally start at age 15 and above.
CAN I REFUND A HIRED ITEM I HAVE BOOKED FOR BEFORE TAKING IT?
We always encourage clients to postpone dates rather than seek a refund. We are flexible in working with new event dates. However, if you do require a refund you will be charged a cancellation fee plus any alterations that would have been done already. There are no refunds provided if you have already picked up a suit from the store and didn't end up wearing it.
IF YOU HAVE ANY OTHER QUESTIONS, SIMPLY GET IN TOUCH WITH US VIA OUR CONTACT US PAGE.